Returns & Exchanges

At NICCE, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all NICCE tags are intact and the product is in its original condition.

  • 3.
    Label and Post

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.